Cute Live Support 4.1 (Skype Live Support) Description:

Cute live support is a real-time online chat support that uses AJAX technology. This cost effective tool can help you sell your product online and give superior customer support service. With just the click of the mouse, your web site visitors contact your support team for live assistance through a web browser.

Cute Live Support converts browsers into customers and delivers maximum ROI from every click-through to your eBusiness site.
What makes Cute Live Support the leading live support software on the market? Aside from its powerful features and ease to use, here are some of the top reasons that make the Cute Live Support your best choice for deliver live customer support on your site:

Maximize Sales.
Designed to connect you with visitors on your site. Provide real human interaction at the moment when they make decision, proactively help them with more products and services.

Keep Customers Satisfied
Your customers would feel more secure if you will provide live assistances. Offer best customer care services, support them when they need. Help multiple customers at the same time, this reduces cost and improves response time.

No more expensive phone bills!
Help your customers in real-time through your Web site. CRM (customer relation management) solution at no big expense, Easy in setup/use, monitor your site visitors from any where.

First Impressions Are Important.
Putting live support on your web site will project a positive message to your customers- a message that says "We are eager to serve you". Provide live help immediately, let your customers know that your organization cares about all their needs.

AJAX Based Rich User Interface
Comes with rich AJAX Based Interface allowing you to work smarter and efficiently. Its unique set of features include rich text, image emoticons, sound effects, user selected fonts, text and avatar icons, and more.

 
Cute Live Support 4.1 (Skype Live Support) Features:

· Unlimited operators, Unlimited departments
Create unlimited departments, assign an unlimited number of operators to each department. It's not a host solution. You own it.

· No monthly or service fees
As a software based solution there are no additional monthly fees, service fees or per operator charges

· Spell Checker
Eliminate spelling mistakes with our powerful spell checker, which automatically outlines mistakes as you type.

· Customizable Visitor Popup Messenger
Upload your company logo and operator photo. Customize operator greeting and system messages.

· Receive an alert
when a visitor clicks your live chat button.

· Canned Responses
With the click of a mouse, you can send pre-written answers to commonly asked questions.

· See all visitors
on your website as visitors move from page to page.

· Proactive Chat
Invite your website visitors to chat with you in a private, one-on-one sales and support environment.

· Chat Transfer
Transfer calls from one operator to the other, for example transfer a customer from a sales assistant to a support operator or escalate a call from an operator to a manager.

· AJAX enabled live chat solution, No page refreshes
Comes with rich AJAX Based Interface allowing you to work smarter and efficiently.

· No additional software is needed.
No special plug-ins, Java Applets, DLL's or ActiveX Controls needed to be installed to be installed by your users.

· Compelling end-user experience
Cute Live Support has one of the easiest and most intuitive user interfaces ever created. Its unique set of features include rich text, image emoticons, sound effects, user selected fonts, text and avatar icons, and more.

· Fast response time even on a slow connection
Only relevant information is transferred between client browser and the chat sever and only when some action by either side is required, providing for superior performance.

· Graphical emoticons.
Sometimes, one image costs thousands words.

· File Transfer
operators can transfer file to the visitors.

· Typing Indicator
Both the visitor and operator know when the other party is typing a message.

· Presence & Status
Able to view contact's status and presence.

· Offline Messaging Delivery
Your web site visitor clicks on Live Support graphic on your web site when you are off-line. Your web site visitor can leave a message.

· Sound Effects
Sounds play when a new message is received or someone enters the room

· Support for conversation logging.
History are perfectly kept and can be searched by admin or staff members by date range, or for specific staff or customer.

· High reliability, scalability and high load support
With a fully multi-threaded communications engine, Cute Live Support can support hundreds of web chat rooms and thousands of visitors without any degradation in response time.

· Full Integration with an existing user profiles database
Developers can easily integrate Cute Live Support with any membership database (e.g. portal or forums database) so users can chat with their existing screen names and profiles. No need to recreate everything you already have in place.

· Easy installation
Support for xcopy installation and side-by-side installation.

· Firewall Support
HTTP Tunneling to work through firewalls and proxy servers.

· Multiple Simultaneous Chat Sessions
One operator can handle any number of chat sessions at the same time. Each session runs in a separate room tab in the Operator Console.

· Multi-language support
Localization can be set with a simple property. You can even create your own XML files or alter the included Spanish, German, and French XML files to customize how text appears.

· Operator Room
This built-in feature allows for internal operator and administrator communication.

· Real Time Website Visitor Monitoring
View visitor's IP address, host name, country, browser type, pages visited, referrer address, and other information. This information will allow you to better define your marketing strategies.

· Minimizing to Windows System Tray
When you don't have ongoing chat sessions with customers, Operator Console can be minimized to Windows System Tray - small area in the bottom right corner of the screen, near the clock. When your website visitors calls, Operator Console will pop up from the System Tray automatically, and you will be able to answer the call.

 
Cute Live Support 4.1 (Skype Live Support) Requirements:

· .NET Framework 2.0
· Database: SQL Server 2000, SQL Server 2005, Oracle, MSDE or Access


Note: In order to be able to use it you will need a username and a password so that you can connect to a SQL server.

 
Cute Live Support 4.1 (Skype Live Support) Security Information

You cannot download any crack or serial number for Cute Live Support 4.1 (Skype Live Support) on this page. Every software that you are able to download on our site is legal. There is no crack, serial number, hack or activation key for Cute Live Support 4.1 (Skype Live Support) present here. Our collection also doesn't contain any keygens, because keygen programs are being used in illegal way which we do not support. All software that you can find here is freely downloadable and legal.

Cute Live Support 4.1 (Skype Live Support) installation package is prepared to be downloaded from our fast download servers. It is checked for possible viruses and is proven to be 100% clean and safe. Various leading antiviruses have been used to test Cute Live Support 4.1 (Skype Live Support), if it contains any viruses. No infections have been found and downloading Cute Live Support 4.1 (Skype Live Support) is completelly problem free because of that reason. Our experts on malware detection tested Cute Live Support 4.1 (Skype Live Support) with various spyware and malware detection programs, including fyxm.net custom malware and spyware detection, and absolutelly no malware or spyware was found in Cute Live Support 4.1 (Skype Live Support).

All software that you can find on our servers, including Cute Live Support 4.1 (Skype Live Support), is either freeware, shareware or open-source, some of the software packages are demo, trial or patch versions and if possible, we also host official full versions of software.

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Enjoy!